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Shipping & Returns

Shipping Policy

Return & Exchange Policy

US Standard Shipping

$5.00

Up to 8-14 business days

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USPS, UPS, or FedEx

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Dumpling PRE ORDERS are for pickup only in Colorado Springs downtown or OCC/Westside. If need a delivery in town, I can work with you, just email me.

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All sales are FINAL for vintage/resale/artwork. 

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How do I return?
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1

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Repack your items

No packaging, no problem! Just pop your items in something non see-through, sealable & waterproof.

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2

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You will need your order number and email/last 4 digits of your phone number, so please make a note of these before continuing. Email me under Contacts. â€‹

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3

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Once you have processed and you're ready to post it off!

Make sure you keep proof of postage and use a trackable service.

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4

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Keep an eye on your return tracking.

You'll get an email once we receive your returned item. A refund will be issued. Unless was Vintage/secondhand (or see below); NO RETURNS.

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  • For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Items must be unworn and unwashed with the original labels attached. This does not affect your statutory rights.

  • You’ve got 28 days to send something back to us from the day you receive it.

  • If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued.

  • If you return via the portal, it can take up to 3 days for your return to arrive to us and, up to 7 days for your refund to show in your account depending on your bank's processing time. If you've waited more than 14 days with no email from us then please get in touch.

Dumplings

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